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Frequently
Asked Questions
The following are
questions that are regularly asked about the COA van service:
Besides providing
transportation to senior citizens in Hamilton and Wenham, does the
Council On Aging Van Program provide service to any other town
residents?
Yes, besides
servicing Hamilton and Wenham seniors who are 60 year of age or older,
the COA Van Program provides transportation to disabled citizens of
all ages including those that are in wheelchairs. The van is equipped
with a special wheelchair lift and all van drivers have been through a
special training program so that they can provide transportation to
people with disabilities.
I have used COA
van to get to the meal site and doctors appointments, is there
anything else that I can use the van for?
This is a question
that is often asked. The van program’s main objective is to help
provide and support independence in the lives of senior citizens and
disabled residents. Thus, the van can bring its riders to hair
appointments, grocery shopping, visits with friends, restaurants,
churches, libraries and meetings with different organizations as well
as just about any destination within the Hamilton and Wenham town
lines.
Does the van go to
any places outside of Hamilton and Wenham?
The van regularly
goes to the Beverly Hospital Campus for doctor visits as well as
medical appointments in Danvers and the North Beverly Shopping Plazas.
One can also go to the Bennett Center at Gordon College for swimming,
exercising or physical therapy.
Does the van
program provide any special services?
The van is available
to bring senior citizens and disabled residents to vote in
Hamilton and Wenham. It is also available to bring these citizens to
the annual town meetings with advance notice.
How do I become a
volunteer driver?
A volunteer driver
must have a good driving record, be of sound health and provide three
good references. He/she must also have an amicable personality and a
good sense of humor.
Is there a fee for
these transportation services?
Although there is no
fee for these services, a voluntary donation is
welcomed. The donations collected will go towards services for
the van program not normally covered by the Town budget.
Is there anything
else I need to know about the COA Van Program?
Reservations are
arranged on a first come first serve basis by calling 978-468-5534.
Please call a day in advance or up to one month in advance if it is
convenient. Please keep in mind, that we are always open to, and
warmly encourage, new ideas concerning special or regular trips. We
are here to provide as much support and independence in the lives of
our riders as possible in a safe, friendly and joyful manner.
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If you have
further questions concerning van transportation, are willing to
share some new ideas for trips or wish to volunteer as a van
driver, please contact the COA Van Office
at 978-468-5534.
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